Lions and tigers and bears.. Oh My!

I sent a HELP ticket to typepad about my not being able to leave feedback – AGAIN.  Here are their replies…  *sighs*

    Hi there,
   
    Thanks for following up. Could you go to
    http://www.ipchicken.com again and get your current IP
    address. We will report this to be whitelisted; your IP
    address may have changed from when we whitelisted it
    before.
   
    This is not due to anything on your computer, but typically
    indicates that someone using the same ISP as you was
    spamming and that got the ISP on a spam blocking list.
   
    We will whitelist your IP address so that you can comment
    again.
   
    Please let us know if there is anything else we can do for
    you.
   
    Thanks,

To which I wrote and asked why my ISP would be reported as spamming since I’ve never done such a thing….

TypePad Customer Support has responded to your ticket ‘Unable to leave
feedback – AGAIN’. This email notification has been automatically sent
by TypePad.

DO NOT REPLY TO THIS EMAIL. Instead, please click the link below to
view and respond to your ticket.

    Hi there,
   
    We will report the IP address and work on whitelisting it
    as soon as possible. We appreciate your patience while we
    work on this issue.
   
    If your address was reported as a spammer, it was
    accidental.  We’re changing how our spam filtering works,
    so you were most likely placed on this list inadvertently.
   
    Please let us know if you have any other questions.
   
    Thanks,

Loverly… 

That’s what I’m paying the big bucks for.. lol

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s